FAQ

WE ANSWER YOUR FREQUENTLY ASKED QUESTIONS

What is the delivery time?

Order processing takes 1 to 2 business days. Once orders have been shipped, delivery to France and Europe takes 2 to 5 business days.

What are your payment methods?

We accept payments by credit card or PayPal.

My item doesn't suit me. Can I return it?

Yes, you can return an item. In accordance with the right of withdrawal, to obtain a refund, the return must be made within 14 days of receiving your order. For more information, see our Return Policy .

How can I contact you?

If you have any questions that are not listed on this FAQ page, you can write to us at the following email address: derya.collection.paris@gmail.com . We can also be reached via our Instagram page @DERYA_COLLLECTION_PARIS and we will do our best to answer you as quickly as possible.